{"id":689,"date":"2026-03-28T07:05:59","date_gmt":"2026-03-28T07:05:59","guid":{"rendered":"https:\/\/www.visualize-ai.com\/vi\/psychology-behind-ux-user-behavior\/"},"modified":"2026-03-28T07:05:59","modified_gmt":"2026-03-28T07:05:59","slug":"psychology-behind-ux-user-behavior","status":"publish","type":"post","link":"https:\/\/www.visualize-ai.com\/vi\/psychology-behind-ux-user-behavior\/","title":{"rendered":"T\u00e2m l\u00fd h\u1ecdc \u0111\u1eb1ng sau UX: M\u1ed9t c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng"},"content":{"rendered":"

Thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m s\u1ed1 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 v\u1ec1 th\u1ea9m m\u1ef9 hay ch\u1ee9c n\u0103ng. N\u00f3 c\u01a1 b\u1ea3n l\u00e0 v\u1ec1 vi\u1ec7c hi\u1ec3u t\u00e2m tr\u00ed con ng\u01b0\u1eddi. Thi\u1ebft k\u1ebf tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng giao thoa s\u00e2u s\u1eafc v\u1edbi t\u00e2m l\u00fd h\u1ecdc, khoa h\u1ecdc nh\u1eadn th\u1ee9c v\u00e0 kinh t\u1ebf h\u00e0nh vi. Khi ch\u00fang ta t\u1ea1o ra c\u00e1c giao di\u1ec7n, ch\u00fang ta \u0111ang giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi d\u00f9ng \u0111ang ho\u1ea1t \u0111\u1ed9ng theo nh\u1eefng m\u00f4 h\u00ecnh t\u01b0 duy c\u1ee5 th\u1ec3 v\u00e0 nh\u1eefng gi\u1edbi h\u1ea1n nh\u1eadn th\u1ee9c nh\u1ea5t \u0111\u1ecbnh. Vi\u1ec7c hi\u1ec3u r\u00f5 nh\u1eefng c\u01a1 ch\u1ebf n\u00e0y l\u00e0 \u0111i\u1ec1u then ch\u1ed1t \u0111\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m s\u1ed1 tr\u1ef1c quan, hi\u1ec7u qu\u1ea3 v\u00e0 th\u1ecfa m\u00e3n.<\/p>\n

H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 nh\u1eefng nguy\u00ean l\u00fd t\u00e2m l\u00fd c\u1ed1t l\u00f5i th\u00fac \u0111\u1ea9y h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng. Ch\u00fang ta s\u1ebd xem x\u00e9t con ng\u01b0\u1eddi x\u1eed l\u00fd th\u00f4ng tin, \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi m\u00f4i tr\u01b0\u1eddng s\u1ed1 nh\u01b0 th\u1ebf n\u00e0o. B\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p nh\u1eefng hi\u1ec3u bi\u1ebft n\u00e0y, c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c h\u1ec7 th\u1ed1ng ph\u00f9 h\u1ee3p v\u1edbi xu h\u01b0\u1edbng t\u1ef1 nhi\u00ean c\u1ee7a con ng\u01b0\u1eddi thay v\u00ec ch\u1ed1ng l\u1ea1i ch\u00fang.<\/p>\n

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\"Educational<\/figure>\n<\/div>\n

1. Hi\u1ec3u v\u1ec1 t\u1ea3i nh\u1eadn th\u1ee9c \ud83e\udde0<\/h2>\n

T\u1ea3i nh\u1eadn th\u1ee9c \u0111\u1ec1 c\u1eadp \u0111\u1ebfn l\u01b0\u1ee3ng t\u00e0i nguy\u00ean b\u1ed9 nh\u1edb l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp ho\u1eb7c ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5. Trong b\u1ed1i c\u1ea3nh tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, t\u1ea3i nh\u1eadn th\u1ee9c cao c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 th\u1ea5t v\u1ecdng, l\u1ed7i v\u00e0 t\u1eeb b\u1ecf. N\u00e3o b\u1ed9 con ng\u01b0\u1eddi c\u00f3 gi\u1edbi h\u1ea1n v\u1ec1 kh\u1ea3 n\u0103ng x\u1eed l\u00fd th\u00f4ng tin t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi \u0111i\u1ec3m n\u00e0o.<\/p>\n

C\u00e1c lo\u1ea1i t\u1ea3i nh\u1eadn th\u1ee9c<\/h3>\n
    \n
  • T\u1ea3i n\u1ed9i t\u1ea1i:<\/strong> \u0110\u1ed9 kh\u00f3 v\u1ed1n c\u00f3 c\u1ee7a ch\u00ednh nhi\u1ec7m v\u1ee5.<\/li>\n
  • T\u1ea3i ngo\u00e0i \u00fd mu\u1ed1n:<\/strong> N\u1ed7 l\u1ef1c tinh th\u1ea7n b\u1ecb l\u00e3ng ph\u00ed v\u00e0o th\u00f4ng tin kh\u00f4ng c\u1ea7n thi\u1ebft ho\u1eb7c thi\u1ebft k\u1ebf k\u00e9m.<\/li>\n
  • T\u1ea3i c\u00f3 \u00edch:<\/strong> N\u1ed7 l\u1ef1c d\u00e0nh cho vi\u1ec7c x\u1eed l\u00fd, x\u00e2y d\u1ef1ng v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c s\u01a1 \u0111\u1ed3 nh\u1eadn th\u1ee9c.<\/li>\n<\/ul>\n

    \u0110\u1ec3 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf ph\u1ea3i gi\u1ea3m thi\u1ec3u t\u1ea3i ngo\u00e0i \u00fd mu\u1ed1n. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 lo\u1ea1i b\u1ecf c\u00e1c y\u1ebfu t\u1ed1 g\u00e2y xao nh\u00e3ng, \u0111\u01a1n gi\u1ea3n h\u00f3a thao t\u00e1c \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 tr\u00ecnh b\u00e0y th\u00f4ng tin d\u01b0\u1edbi d\u1ea1ng c\u00e1c kh\u1ed1i nh\u1ecf d\u1ec5 ti\u1ebfp nh\u1eadn. Khi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t giao di\u1ec7n l\u1ed9n x\u1ed9n, n\u00e3o b\u1ed9 s\u1ebd kh\u00f3 kh\u0103n trong vi\u1ec7c l\u1ecdc d\u1eef li\u1ec7u li\u00ean quan, d\u1eabn \u0111\u1ebfn m\u1ec7t m\u1ecfi khi ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

    2. Lu\u1eadt Fitts v\u00e0 vi\u1ec7c ti\u1ebfp c\u1eadn m\u1ee5c ti\u00eau \ud83d\udccf<\/h2>\n

    Lu\u1eadt Fitts d\u1ef1 \u0111o\u00e1n th\u1eddi gian c\u1ea7n thi\u1ebft \u0111\u1ec3 di chuy\u1ec3n \u0111\u1ebfn m\u1ed9t khu v\u1ef1c m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean kho\u1ea3ng c\u00e1ch \u0111\u1ebfn m\u1ee5c ti\u00eau v\u00e0 k\u00edch th\u01b0\u1edbc c\u1ee7a m\u1ee5c ti\u00eau. Nguy\u00ean t\u1eafc n\u00e0y l\u00e0 n\u1ec1n t\u1ea3ng cho thi\u1ebft k\u1ebf t\u01b0\u01a1ng t\u00e1c, \u0111\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed1i v\u1edbi c\u00e1c n\u00fat b\u1ea5m, li\u00ean k\u1ebft v\u00e0 c\u00e1c m\u1ee5c ti\u1ebfp x\u00fac tr\u00ean m\u00e0n h\u00ecnh.<\/p>\n

    Nh\u1eefng \u0111i\u1ec3m ch\u00ednh c\u1ea7n l\u01b0u \u00fd trong thi\u1ebft k\u1ebf<\/h3>\n
      \n
    • K\u00edch th\u01b0\u1edbc quan tr\u1ecdng:<\/strong> C\u00e1c th\u00e0nh ph\u1ea7n t\u01b0\u01a1ng t\u00e1c l\u1edbn h\u01a1n s\u1ebd d\u1ec5 v\u00e0 nhanh h\u01a1n \u0111\u1ec3 ch\u1ecdn.<\/li>\n
    • Kho\u1ea3ng c\u00e1ch quan tr\u1ecdng:<\/strong> C\u00e1c th\u00e0nh ph\u1ea7n g\u1ea7n h\u01a1n s\u1ebd nhanh ch\u00f3ng h\u01a1n \u0111\u1ec3 ch\u1ea1m t\u1edbi.<\/li>\n
    • C\u00e1c c\u1ea1nh nhanh h\u01a1n:<\/strong> C\u00e1c m\u1ee5c \u0111\u1eb7t \u1edf m\u00e9p m\u00e0n h\u00ecnh c\u00f3 th\u1ec3 truy c\u1eadp v\u00f4 h\u1ea1n v\u00ec con tr\u1ecf kh\u00f4ng th\u1ec3 di chuy\u1ec3n v\u01b0\u1ee3t qu\u00e1 ranh gi\u1edbi.<\/li>\n<\/ul>\n

      \u00c1p d\u1ee5ng lu\u1eadt n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c h\u00e0nh \u0111\u1ed9ng quan tr\u1ecdng, nh\u01b0 n\u00fat thanh to\u00e1n ho\u1eb7c li\u00ean k\u1ebft \u0111i\u1ec1u h\u01b0\u1edbng, n\u1ed5i b\u1eadt v\u00e0 d\u1ec5 ti\u1ebfp c\u1eadn. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m c\u0103ng th\u1eb3ng th\u1ec3 ch\u1ea5t v\u00e0 kh\u00f3 ch\u1ecbu v\u1ec1 m\u1eb7t tinh th\u1ea7n cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

      3. Lu\u1eadt Hick v\u00e0 ra quy\u1ebft \u0111\u1ecbnh \u23f3<\/h2>\n

      C\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 Lu\u1eadt Hick-Hyman, nguy\u00ean l\u00fd n\u00e0y n\u00eau r\u1eb1ng th\u1eddi gian c\u1ea7n \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh t\u0103ng l\u00ean khi s\u1ed1 l\u01b0\u1ee3ng l\u1ef1a ch\u1ecdn c\u00f3 s\u1eb5n t\u0103ng l\u00ean. N\u00f3i m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n, qu\u00e1 nhi\u1ec1u l\u1ef1a ch\u1ecdn d\u1eabn \u0111\u1ebfn t\u00ea li\u1ec7t.<\/p>\n

      Qu\u1ea3n l\u00fd l\u1ef1a ch\u1ecdn<\/h3>\n
        \n
      • H\u1ea1n ch\u1ebf s\u1ed1 l\u01b0\u1ee3ng m\u1ee5c trong menu:<\/strong> C\u00e1c menu \u0111i\u1ec1u h\u01b0\u1edbng n\u00ean ng\u1eafn g\u1ecdn v\u00e0 \u0111\u01b0\u1ee3c ph\u00e2n lo\u1ea1i r\u00f5 r\u00e0ng.<\/li>\n
      • Hi\u1ec7n th\u1ecb d\u1ea7n d\u1ea7n:<\/strong> Ch\u1ec9 hi\u1ec3n th\u1ecb c\u00e1c t\u00f9y ch\u1ecdn c\u1ea7n thi\u1ebft ban \u0111\u1ea7u, d\u1ea7n ti\u1ebft l\u1ed9 th\u00eam khi ng\u01b0\u1eddi d\u00f9ng ti\u1ebfn tri\u1ec3n.<\/li>\n
      • C\u00e1c l\u1ef1a ch\u1ecdn m\u1eb7c \u0111\u1ecbnh:<\/strong>Cung c\u1ea5p c\u00e1c c\u00e0i \u0111\u1eb7t m\u1eb7c \u0111\u1ecbnh h\u1ee3p l\u00fd \u0111\u1ec3 gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng quy\u1ebft \u0111\u1ecbnh c\u1ea7n th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n

        Khi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t b\u1ee9c t\u01b0\u1eddng c\u00e1c l\u1ef1a ch\u1ecdn, h\u1ecd th\u01b0\u1eddng c\u1ea3m th\u1ea5y lo l\u1eafng v\u00e0 c\u00f3 th\u1ec3 r\u1eddi kh\u1ecfi trang web. Vi\u1ec7c ch\u1ecdn l\u1ecdc c\u00e1c l\u1ef1a ch\u1ecdn s\u1ebd gi\u00fap \u0111\u1ecbnh h\u01b0\u1edbng ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn m\u1ee5c ti\u00eau c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng l\u00e0m h\u1ecd qu\u00e1 t\u1ea3i.<\/p>\n

        4. Lu\u1eadt Jakob v\u00e0 S\u1ef1 quen thu\u1ed9c \ud83d\udcdc<\/h2>\n

        Ng\u01b0\u1eddi d\u00f9ng d\u00e0nh ph\u1ea7n l\u1edbn th\u1eddi gian c\u1ee7a h\u1ecd tr\u00ean c\u00e1c trang web kh\u00e1c, \u0111i\u1ec1u \u0111\u00f3 c\u00f3 ngh\u0129a l\u00e0 h\u1ecd th\u00edch trang web c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng gi\u1ed1ng nh\u01b0 t\u1ea5t c\u1ea3 c\u00e1c trang web m\u00e0 h\u1ecd \u0111\u00e3 quen thu\u1ed9c. Kh\u00e1i ni\u1ec7m n\u00e0y nh\u1ea5n m\u1ea1nh gi\u00e1 tr\u1ecb c\u1ee7a c\u00e1c m\u1eabu \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp.<\/p>\n

        T\u1ea1i sao s\u1ef1 tu\u00e2n th\u1ee7 l\u1ea1i gi\u00fap \u00edch?<\/h3>\n
          \n
        • \u0110\u01b0\u1eddng h\u1ecdc t\u1eadp gi\u1ea3m thi\u1ec3u:<\/strong>Ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u1ea7n ph\u1ea3i h\u1ecdc l\u1ea1i c\u00e1ch s\u1eed d\u1ee5ng giao di\u1ec7n.<\/li>\n
        • Kh\u1ea3 n\u0103ng d\u1ef1 \u0111o\u00e1n:<\/strong>C\u00e1c m\u1eabu quen thu\u1ed9c t\u1ea1o n\u00ean c\u1ea3m gi\u00e1c an to\u00e0n v\u00e0 ki\u1ec3m so\u00e1t.<\/li>\n
        • Hi\u1ec7u qu\u1ea3:<\/strong>Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 nhanh h\u01a1n khi bi\u1ebft ph\u1ea3i nh\u00ecn \u1edf \u0111\u00e2u.<\/li>\n<\/ul>\n

          M\u1eb7c d\u00f9 \u0111\u1ed5i m\u1edbi l\u00e0 quan tr\u1ecdng, nh\u01b0ng vi\u1ec7c l\u00e0m l\u1ea1i t\u1eeb \u0111\u1ea7u th\u01b0\u1eddng t\u1ea1o ra s\u1ef1 c\u1ea3n tr\u1edf. C\u00e1c quy \u01b0\u1edbc chu\u1ea9n nh\u01b0 bi\u1ec3u t\u01b0\u1ee3ng gi\u1ecf h\u00e0ng hay menu hamburger hi\u1ec7u qu\u1ea3 v\u00ec ch\u00fang \u0111\u01b0\u1ee3c hi\u1ec3u m\u1ed9t c\u00e1ch ph\u1ed5 bi\u1ebfn.<\/p>\n

          5. Hi\u1ec7u \u1ee9ng Von Restorff \ud83c\udfaf<\/h2>\n

          C\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 hi\u1ec7u \u1ee9ng c\u00f4 l\u1eadp, hi\u1ec7n t\u01b0\u1ee3ng t\u00e2m l\u00fd n\u00e0y d\u1ef1 \u0111o\u00e1n r\u1eb1ng khi c\u00f3 nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng t\u01b0\u01a1ng t\u1ef1 nhau, th\u00ec \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1c bi\u1ec7t nh\u1ea5t s\u1ebd d\u1ec5 \u0111\u01b0\u1ee3c nh\u1edb nh\u1ea5t. Hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y th\u01b0\u1eddng \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c n\u00fat h\u00e0nh \u0111\u1ed9ng (call-to-action).<\/p>\n

          S\u1ef1 t\u01b0\u01a1ng ph\u1ea3n chi\u1ebfn l\u01b0\u1ee3c<\/h3>\n
            \n
          • Ph\u00e2n bi\u1ec7t m\u00e0u s\u1eafc:<\/strong>S\u1eed d\u1ee5ng m\u1ed9t m\u00e0u s\u1eafc kh\u00e1c bi\u1ec7t cho c\u00e1c h\u00e0nh \u0111\u1ed9ng ch\u00ednh.<\/li>\n
          • Kho\u1ea3ng tr\u1ed1ng:<\/strong>Bao quanh c\u00e1c y\u1ebfu t\u1ed1 quan tr\u1ecdng b\u1eb1ng kho\u1ea3ng tr\u1ed1ng \u0111\u1ec3 t\u00e1ch bi\u1ec7t ch\u00fang.<\/li>\n
          • Ki\u1ec3u ch\u1eef:<\/strong>Thay \u0111\u1ed5i \u0111\u1ed9 \u0111\u1eadm ho\u1eb7c k\u00edch th\u01b0\u1edbc ch\u1eef \u0111\u1ec3 nh\u1ea5n m\u1ea1nh.<\/li>\n<\/ul>\n

            B\u1eb1ng c\u00e1ch l\u00e0m n\u1ed5i b\u1eadt c\u00e1c y\u1ebfu t\u1ed1 c\u1ee5 th\u1ec3, c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf c\u00f3 th\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng s\u1ef1 ch\u00fa \u00fd c\u1ee7a ng\u01b0\u1eddi d\u00f9ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Tuy nhi\u00ean, vi\u1ec7c l\u1ea1m d\u1ee5ng s\u1ef1 t\u01b0\u01a1ng ph\u1ea3n c\u00f3 th\u1ec3 l\u00e0m gi\u1ea3m hi\u1ec7u qu\u1ea3, do \u0111\u00f3 n\u00ean s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch ti\u1ebft ch\u1ebf cho c\u00e1c y\u1ebfu t\u1ed1 ch\u00ednh.<\/p>\n

            6. Lu\u1eadt Miller v\u00e0 Chia nh\u1ecf \ud83d\udcca<\/h2>\n

            George Miller \u0111\u00e3 \u0111\u1ec1 xu\u1ea5t r\u1eb1ng s\u1ed1 l\u01b0\u1ee3ng \u0111\u1ed1i t\u01b0\u1ee3ng m\u00e0 m\u1ed9t ng\u01b0\u1eddi trung b\u00ecnh c\u00f3 th\u1ec3 gi\u1eef trong tr\u00ed nh\u1edb ng\u1eafn h\u1ea1n l\u00e0 7 c\u1ed9ng ho\u1eb7c tr\u1eeb 2. Gi\u1edbi h\u1ea1n n\u00e0y c\u0169ng \u00e1p d\u1ee5ng cho vi\u1ec7c x\u1eed l\u00fd th\u00f4ng tin trong giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

            Chi\u1ebfn l\u01b0\u1ee3c chia nh\u1ecf<\/h3>\n
              \n
            • Nh\u00f3m c\u00e1c m\u1ee5c li\u00ean quan:<\/strong>S\u1eafp x\u1ebfp n\u1ed9i dung th\u00e0nh c\u00e1c danh m\u1ee5c h\u1ee3p l\u00fd.<\/li>\n
            • Chia nh\u1ecf bi\u1ec3u m\u1eabu:<\/strong>Chia bi\u1ec3u m\u1eabu d\u00e0i th\u00e0nh c\u00e1c b\u01b0\u1edbc d\u1ec5 qu\u1ea3n l\u00fd.<\/li>\n
            • S\u1eed d\u1ee5ng bi\u1ec3u t\u01b0\u1ee3ng:<\/strong>C\u00e1c h\u00ecnh \u1ea3nh c\u00f3 th\u1ec3 bi\u1ec3u di\u1ec5n c\u00e1c \u00fd t\u01b0\u1edfng ph\u1ee9c t\u1ea1p hi\u1ec7u qu\u1ea3 h\u01a1n v\u0103n b\u1ea3n.<\/li>\n<\/ul>\n

              Chia nh\u1ecf th\u00f4ng tin th\u00e0nh c\u00e1c ph\u1ea7n nh\u1ecf gi\u00fap vi\u1ec7c x\u1eed l\u00fd v\u00e0 ghi nh\u1edb tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c \u1ee9ng d\u1ee5ng ch\u1ee9a nhi\u1ec1u d\u1eef li\u1ec7u ho\u1eb7c c\u00e1c menu c\u00e0i \u0111\u1eb7t ph\u1ee9c t\u1ea1p.<\/p>\n

              7. Nguy\u00ean t\u1eafc Gestalt v\u1ec1 nh\u1eadn th\u1ee9c \ud83c\udfa8<\/h2>\n

              T\u00e2m l\u00fd h\u1ecdc Gestalt t\u1eadp trung v\u00e0o c\u00e1ch con ng\u01b0\u1eddi nh\u1eadn th\u1ee9c c\u00e1c y\u1ebfu t\u1ed1 th\u1ecb gi\u00e1c nh\u01b0 nh\u1eefng t\u1ed5ng th\u1ec3 th\u1ed1ng nh\u1ea5t thay v\u00ec c\u00e1c ph\u1ea7n ri\u00eang l\u1ebb. M\u1ed9t s\u1ed1 nguy\u00ean t\u1eafc n\u00e0y \u00e1p d\u1ee5ng tr\u1ef1c ti\u1ebfp v\u00e0o b\u1ed1 c\u1ee5c v\u00e0 thi\u1ebft k\u1ebf.<\/p>\n

              C\u00e1c nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i c\u1ee7a Gestalt<\/h3>\n
                \n
              • G\u1ea7n nhau:<\/strong>C\u00e1c m\u1ee5c \u1edf g\u1ea7n nhau \u0111\u01b0\u1ee3c nh\u1eadn th\u1ee9c nh\u01b0 m\u1ed9t nh\u00f3m.<\/li>\n
              • Gi\u1ed1ng nhau:<\/strong>C\u00e1c m\u1ee5c tr\u00f4ng gi\u1ed1ng nhau \u0111\u01b0\u1ee3c nh\u1eadn th\u1ee9c l\u00e0 c\u00f3 li\u00ean quan.<\/li>\n
              • \u0110\u00f3ng k\u00edn:<\/strong>B\u1ed9 n\u00e3o \u0111i\u1ec1n v\u00e0o c\u00e1c ph\u1ea7n b\u1ecb thi\u1ebfu c\u1ee7a m\u1ed9t h\u00ecnh d\u1ea1ng \u0111\u1ec3 t\u1ea1o th\u00e0nh m\u1ed9t h\u00ecnh \u1ea3nh ho\u00e0n ch\u1ec9nh.<\/li>\n
              • Li\u00ean t\u1ee5c:<\/strong>M\u1eaft theo d\u00f5i c\u00e1c \u0111\u01b0\u1eddng th\u1eb3ng ho\u1eb7c \u0111\u01b0\u1eddng cong m\u1ed9t c\u00e1ch tr\u01a1n tru.<\/li>\n<\/ul>\n

                Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc n\u00e0y gi\u00fap t\u1ea1o ra th\u1ee9 t\u1ef1 \u01b0u ti\u00ean th\u1ecb gi\u00e1c v\u00e0 s\u1ef1 t\u1ed5 ch\u1ee9c. M\u1ed9t b\u1ed1 c\u1ee5c \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf t\u1ed1t s\u1ebd d\u1eabn d\u1eaft \u00e1nh m\u1eaft m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean, gi\u00fap n\u1ed9i dung d\u1ec5 qu\u00e9t v\u00e0 hi\u1ec3u h\u01a1n.<\/p>\n

                8. T\u00e2m l\u00fd h\u1ecdc m\u00e0u s\u1eafc v\u00e0 c\u1ea3m x\u00fac \ud83c\udfa8<\/h2>\n

                M\u00e0u s\u1eafc g\u1ee3i l\u00ean ph\u1ea3n \u1ee9ng c\u1ea3m x\u00fac v\u00e0 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u00e0nh vi. M\u1eb7c d\u00f9 tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n kh\u00e1c nhau, nh\u01b0ng m\u1ed9t s\u1ed1 li\u00ean k\u1ebft l\u00e0 ph\u1ed5 bi\u1ebfn trong v\u0103n h\u00f3a.<\/p>\n\n\n\n\n\n\n
                M\u00e0u s\u1eafc<\/th>\nLi\u00ean k\u1ebft ph\u1ed5 bi\u1ebfn<\/th>\nB\u1ed1i c\u1ea3nh s\u1eed d\u1ee5ng<\/th>\n<\/tr>\n
                Xanh d\u01b0\u01a1ng<\/td>\nNi\u1ec1m tin, B\u00ecnh t\u0129nh, An to\u00e0n<\/td>\nT\u00e0i ch\u00ednh, Y t\u1ebf, Doanh nghi\u1ec7p<\/td>\n<\/tr>\n
                \u0110\u1ecf<\/td>\nS\u1edbm, H\u00e0o h\u1ee9ng, Nguy hi\u1ec3m<\/td>\nB\u00e1n h\u00e0ng, C\u1ea3nh b\u00e1o, H\u00e0nh \u0111\u1ed9ng d\u1eebng<\/td>\n<\/tr>\n
                Xanh l\u00e1<\/td>\nPh\u00e1t tri\u1ec3n, Th\u00e0nh c\u00f4ng, An to\u00e0n<\/td>\nX\u00e1c nh\u1eadn, Ti\u1ec1n b\u1ea1c, Th\u00e2n thi\u1ec7n v\u1edbi m\u00f4i tr\u01b0\u1eddng<\/td>\n<\/tr>\n
                V\u00e0ng<\/td>\nC\u1ea3nh gi\u00e1c, l\u1ea1c quan, n\u0103ng l\u01b0\u1ee3ng<\/td>\nC\u1ea3nh b\u00e1o, n\u1ed5i b\u1eadt, ch\u00fa \u00fd<\/td>\n<\/tr>\n<\/table>\n

                Vi\u1ec7c l\u1ef1a ch\u1ecdn m\u00e0u s\u1eafc c\u1ea7n ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ecbnh danh th\u01b0\u01a1ng hi\u1ec7u v\u00e0 c\u1ea3m x\u00fac ng\u01b0\u1eddi d\u00f9ng mong mu\u1ed1n. C\u0169ng c\u1ea7n thi\u1ebft ph\u1ea3i xem x\u00e9t t\u00ednh kh\u1ea3 d\u1ee5ng, \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 t\u01b0\u01a1ng ph\u1ea3n \u0111\u1ee7 cho ng\u01b0\u1eddi d\u00f9ng khi\u1ebfm th\u1ecb v\u1ec1 th\u1ecb gi\u00e1c.<\/p>\n

                9. V\u00f2ng ph\u1ea3n h\u1ed3i v\u00e0 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c \ud83d\udd04<\/h2>\n

                Ng\u01b0\u1eddi d\u00f9ng c\u1ea7n bi\u1ebft k\u1ebft qu\u1ea3 c\u1ee7a c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd. Ph\u1ea3n h\u1ed3i x\u00e1c nh\u1eadn r\u1eb1ng h\u1ec7 th\u1ed1ng \u0111\u00e3 ghi nh\u1eadn \u0111\u1ea7u v\u00e0o. Kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c g\u1ee3i \u00fd c\u00e1ch s\u1eed d\u1ee5ng m\u1ed9t \u0111\u1ed1i t\u01b0\u1ee3ng.<\/p>\n

                Ph\u1ea3n h\u1ed3i hi\u1ec7u qu\u1ea3<\/h3>\n
                  \n
                • Ph\u1ea3n h\u1ed3i t\u1ee9c th\u00ec:<\/strong>N\u00fat b\u1ea5m n\u00ean thay \u0111\u1ed5i tr\u1ea1ng th\u00e1i ngay l\u1eadp t\u1ee9c khi nh\u1ea5p.<\/li>\n
                • D\u1ea5u hi\u1ec7u th\u1ecb gi\u00e1c:<\/strong>C\u00e1c v\u00f2ng xoay t\u1ea3i ho\u1eb7c thanh ti\u1ebfn tr\u00ecnh cho th\u1ea5y ho\u1ea1t \u0111\u1ed9ng \u0111ang di\u1ec5n ra.<\/li>\n
                • Th\u00f4ng b\u00e1o l\u1ed7i:<\/strong>C\u00e1c th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng, mang t\u00ednh x\u00e2y d\u1ef1ng gi\u00fap ng\u01b0\u1eddi d\u00f9ng kh\u1eafc ph\u1ee5c sai s\u00f3t.<\/li>\n<\/ul>\n

                  Kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c l\u00e0 nh\u1eefng d\u1ea5u hi\u1ec7u th\u1ecb gi\u00e1c cho th\u1ea5y t\u00ednh t\u01b0\u01a1ng t\u00e1c. M\u1ed9t n\u00fat b\u1ea5m n\u00ean tr\u00f4ng c\u00f3 v\u1ebb nh\u1ea5p \u0111\u01b0\u1ee3c; m\u1ed9t tr\u01b0\u1eddng v\u0103n b\u1ea3n n\u00ean tr\u00f4ng c\u00f3 v\u1ebb ch\u1ec9nh s\u1eeda \u0111\u01b0\u1ee3c. Khi kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c r\u00f5 r\u00e0ng, ng\u01b0\u1eddi d\u00f9ng hi\u1ec3u c\u00e1ch t\u01b0\u01a1ng t\u00e1c m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ecdc h\u01b0\u1edbng d\u1eabn.<\/p>\n

                  10. Thi\u1ebft k\u1ebf c\u1ea3m x\u00fac \u2764\ufe0f<\/h2>\n

                  Don Norman m\u00f4 t\u1ea3 ba c\u1ea5p \u0111\u1ed9 thi\u1ebft k\u1ebf: C\u1ea3m x\u00fac (ngo\u1ea1i h\u00ecnh), H\u00e0nh vi (ch\u1ee9c n\u0103ng) v\u00e0 Suy ng\u1eabm (\u00fd ngh\u0129a). M\u1ed9t s\u1ea3n ph\u1ea9m th\u00e0nh c\u00f4ng c\u1ea7n \u0111\u00e1p \u1ee9ng c\u1ea3 ba y\u1ebfu t\u1ed1 n\u00e0y.<\/p>\n

                  X\u00e2y d\u1ef1ng k\u1ebft n\u1ed1i c\u1ea3m x\u00fac<\/h3>\n
                    \n
                  • Th\u1ecfa m\u00e3n:<\/strong>Nh\u1eefng chuy\u1ec3n \u0111\u1ed9ng nh\u1ecf ho\u1eb7c t\u01b0\u01a1ng t\u00e1c vi m\u00f4 c\u00f3 th\u1ec3 t\u1ea1o n\u00ean ni\u1ec1m vui.<\/li>\n
                  • Ni\u1ec1m tin:<\/strong>Hi\u1ec7u su\u1ea5t nh\u1ea5t qu\u00e1n v\u00e0 \u0111\u00e1ng tin c\u1eady gi\u00fap x\u00e2y d\u1ef1ng s\u1ef1 t\u1ef1 tin.<\/li>\n
                  • Nh\u1eadn di\u1ec7n:<\/strong>T\u00f9y ch\u1ec9nh c\u00e1 nh\u00e2n khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang cho h\u1ecd.<\/li>\n<\/ul>\n

                    Thi\u1ebft k\u1ebf c\u1ea3m x\u00fac bi\u1ebfn m\u1ed9t c\u00f4ng c\u1ee5 ch\u1ee9c n\u0103ng th\u00e0nh tr\u1ea3i nghi\u1ec7m \u0111\u00e1ng nh\u1edb. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 xu h\u01b0\u1edbng quay l\u1ea1i n\u1ec1n t\u1ea3ng khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y t\u1ed1t h\u01a1n.<\/p>\n

                    11. Ni\u1ec1m tin v\u00e0 \u0111\u1ed9 tin c\u1eady \ud83e\udd1d<\/h2>\n

                    Ng\u01b0\u1eddi d\u00f9ng h\u00ecnh th\u00e0nh quan \u0111i\u1ec3m v\u1ec1 m\u1ed9t trang web trong v\u00e0i mili gi\u00e2y. \u0110\u1ed9 tin c\u1eady \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng th\u00f4ng qua ch\u1ea5t l\u01b0\u1ee3ng thi\u1ebft k\u1ebf, \u0111\u1ed9 ch\u00ednh x\u00e1c n\u1ed9i dung v\u00e0 b\u1eb1ng ch\u1ee9ng x\u00e3 h\u1ed9i.<\/p>\n

                    X\u00e2y d\u1ef1ng \u0111\u1ed9 tin c\u1eady<\/h3>\n
                      \n
                    • Th\u1ea9m m\u1ef9 chuy\u00ean nghi\u1ec7p:<\/strong>H\u00ecnh \u1ea3nh ch\u1ea5t l\u01b0\u1ee3ng cao th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p.<\/li>\n
                    • Minh b\u1ea1ch:<\/strong>Th\u00f4ng tin gi\u00e1 c\u1ea3 r\u00f5 r\u00e0ng v\u00e0 th\u00f4ng tin li\u00ean h\u1ec7 gi\u00fap gi\u1ea3m nghi ng\u1edd.<\/li>\n
                    • B\u1eb1ng ch\u1ee9ng x\u00e3 h\u1ed9i:<\/strong>C\u00e1c l\u1eddi ch\u1ee9ng th\u1ef1c v\u00e0 \u0111\u00e1nh gi\u00e1 x\u00e1c nh\u1eadn gi\u00e1 tr\u1ecb.<\/li>\n<\/ul>\n

                      N\u1ebfu m\u1ed9t trang web tr\u00f4ng b\u1ecb l\u1ed7i ho\u1eb7c l\u1ed7i th\u1eddi, ng\u01b0\u1eddi d\u00f9ng s\u1ebd cho r\u1eb1ng th\u00f4ng tin kh\u00f4ng \u0111\u00e1ng tin c\u1eady. Duy tr\u00ec ti\u00eau chu\u1ea9n cao l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 x\u00e2y d\u1ef1ng ni\u1ec1m tin.<\/p>\n

                      12. Truy c\u1eadp v\u00e0 \u0111\u1ed3ng c\u1ea3m \u267f<\/h2>\n

                      Thi\u1ebft k\u1ebf \u0111\u1ec3 truy c\u1eadp kh\u00f4ng ch\u1ec9 l\u00e0 y\u00eau c\u1ea7u ph\u00e1p l\u00fd; \u0111\u00f3 l\u00e0 m\u1ed9t ngh\u0129a v\u1ee5 \u0111\u1ea1o \u0111\u1ee9c. N\u00f3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi khuy\u1ebft t\u1eadt c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n

                      C\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t v\u1ec1 kh\u1ea3 n\u0103ng truy c\u1eadp<\/h3>\n
                        \n
                      • \u0110i\u1ec1u h\u01b0\u1edbng b\u1eb1ng b\u00e0n ph\u00edm:<\/strong>T\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c n\u0103ng n\u00ean c\u00f3 th\u1ec3 truy c\u1eadp m\u00e0 kh\u00f4ng c\u1ea7n chu\u1ed9t.<\/li>\n
                      • C\u00e1c tr\u00ecnh \u0111\u1ecdc m\u00e0n h\u00ecnh:<\/strong>HTML ng\u1eef ngh\u0129a \u0111\u00fang gi\u00fap h\u1ed7 tr\u1ee3 c\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3.<\/li>\n
                      • \u0110\u1ed9 t\u01b0\u01a1ng ph\u1ea3n m\u00e0u s\u1eafc:<\/strong>V\u0103n b\u1ea3n ph\u1ea3i d\u1ec5 \u0111\u1ecdc tr\u00ean n\u1ec1n.<\/li>\n<\/ul>\n

                        \u0110\u1ed3ng c\u1ea3m th\u00fac \u0111\u1ea9y thi\u1ebft k\u1ebf bao h\u00e0m. B\u1eb1ng c\u00e1ch xem x\u00e9t c\u00e1c nhu c\u1ea7u \u0111a d\u1ea1ng, c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf t\u1ea1o ra s\u1ea3n ph\u1ea9m ho\u1ea1t \u0111\u1ed9ng cho m\u1ecdi ng\u01b0\u1eddi, m\u1edf r\u1ed9ng \u0111\u1ed1i t\u01b0\u1ee3ng ti\u1ec1m n\u0103ng.<\/p>\n

                        13. Kinh t\u1ebf h\u00e0nh vi trong UX \ud83d\udcc9<\/h2>\n

                        Kinh t\u1ebf h\u00e0nh vi nghi\u00ean c\u1ee9u c\u00e1ch c\u00e1c \u1ea3nh h\u01b0\u1edfng t\u00e2m l\u00fd t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh kinh t\u1ebf. C\u00e1c kh\u00e1i ni\u1ec7m nh\u01b0 tr\u00e1nh t\u1ed5n th\u1ea5t v\u00e0 b\u1eb1ng ch\u1ee9ng x\u00e3 h\u1ed9i th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong UX.<\/p>\n

                        C\u00e1c kh\u00e1i ni\u1ec7m ch\u00ednh<\/h3>\n
                          \n
                        • Tr\u00e1nh t\u1ed5n th\u1ea5t:<\/strong>Con ng\u01b0\u1eddi th\u00edch tr\u00e1nh t\u1ed5n th\u1ea5t h\u01a1n l\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i \u00edch t\u01b0\u01a1ng \u0111\u01b0\u01a1ng.<\/li>\n
                        • Thi\u1ebfu h\u1ee5t:<\/strong>S\u1ef1 khan hi\u1ebfm l\u00e0m t\u0103ng gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c nh\u1eadn th\u1ee9c.<\/li>\n
                        • B\u1eb1ng ch\u1ee9ng x\u00e3 h\u1ed9i:<\/strong>Con ng\u01b0\u1eddi theo h\u00e0nh \u0111\u1ed9ng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.<\/li>\n<\/ul>\n

                          Hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng thi\u00ean ki\u1ebfn n\u00e0y gi\u00fap c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf x\u00e2y d\u1ef1ng lu\u1ed3ng c\u00f4ng vi\u1ec7c khuy\u1ebfn kh\u00edch h\u00e0nh vi mong mu\u1ed1n m\u00e0 kh\u00f4ng thao t\u00fang ng\u01b0\u1eddi d\u00f9ng. \u1ee8ng d\u1ee5ng \u0111\u1ea1o \u0111\u1ee9c l\u00e0 ch\u00eca kh\u00f3a.<\/p>\n

                          14. \u0110o l\u01b0\u1eddng v\u00e0 c\u1ea3i ti\u1ebfn \ud83d\udcc8<\/h2>\n

                          T\u00e2m l\u00fd h\u1ecdc \u0111\u1ecbnh h\u01b0\u1edbng thi\u1ebft k\u1ebf, nh\u01b0ng d\u1eef li\u1ec7u x\u00e1c nh\u1eadn \u0111i\u1ec1u \u0111\u00f3. Ki\u1ec3m th\u1eed ng\u01b0\u1eddi d\u00f9ng v\u00e0 ph\u00e2n t\u00edch cung c\u1ea5p c\u00e1i nh\u00ecn s\u00e2u s\u1eafc v\u1ec1 c\u00e1ch ng\u01b0\u1eddi th\u1eadt t\u01b0\u01a1ng t\u00e1c v\u1edbi giao di\u1ec7n.<\/p>\n

                          C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/h3>\n
                            \n
                          • Th\u1eed nghi\u1ec7m A\/B:<\/strong>So s\u00e1nh c\u00e1c phi\u00ean b\u1ea3n kh\u00e1c nhau \u0111\u1ec3 xem phi\u00ean b\u1ea3n n\u00e0o ho\u1ea1t \u0111\u1ed9ng t\u1ed1t h\u01a1n.<\/li>\n
                          • B\u1ea3n \u0111\u1ed3 nhi\u1ec7t:<\/strong>Tr\u1ef1c quan h\u00f3a n\u01a1i ng\u01b0\u1eddi d\u00f9ng nh\u1ea5p chu\u1ed9t v\u00e0 cu\u1ed9n trang.<\/li>\n
                          • Ghi \u00e2m phi\u00ean l\u00e0m vi\u1ec7c:<\/strong>Theo d\u00f5i t\u01b0\u01a1ng t\u00e1c th\u1ef1c t\u1ebf c\u1ee7a ng\u01b0\u1eddi d\u00f9ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m \u0111au.<\/li>\n<\/ul>\n

                            Thi\u1ebft k\u1ebf ch\u01b0a bao gi\u1edd ho\u00e0n thi\u1ec7n. Vi\u1ec7c li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m ph\u00e1t tri\u1ec3n theo nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng.<\/p>\n

                            15. T\u01b0\u01a1ng lai c\u1ee7a t\u00e2m l\u00fd ng\u01b0\u1eddi d\u00f9ng \ud83d\ude80<\/h2>\n

                            Khi c\u00f4ng ngh\u1ec7 ph\u00e1t tri\u1ec3n, c\u00e1ch ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi s\u1ea3n ph\u1ea9m s\u1ed1 c\u0169ng thay \u0111\u1ed5i. C\u00e1c giao di\u1ec7n gi\u1ecdng n\u00f3i, th\u1ef1c t\u1ebf t\u0103ng c\u01b0\u1eddng v\u00e0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o mang \u0111\u1ebfn nh\u1eefng th\u00e1ch th\u1ee9c t\u00e2m l\u00fd m\u1edbi.<\/p>\n

                            Xu h\u01b0\u1edbng n\u1ed5i b\u1eadt<\/h3>\n
                              \n
                            • UX gi\u1ecdng n\u00f3i:<\/strong>Y\u00eau c\u1ea7u hi\u1ec3u c\u00e1c m\u1eabu ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean.<\/li>\n
                            • C\u00f4ng ngh\u1ec7 nh\u1eadp vai:<\/strong>VR v\u00e0 AR \u0111\u00f2i h\u1ecfi thi\u1ebft k\u1ebf nh\u1eadn th\u1ee9c kh\u00f4ng gian.<\/li>\n
                            • C\u00e1 nh\u00e2n h\u00f3a b\u1eb1ng AI:<\/strong>Giao di\u1ec7n th\u00edch \u1ee9ng h\u1ecdc theo s\u1edf th\u00edch ng\u01b0\u1eddi d\u00f9ng.<\/li>\n<\/ul>\n

                              C\u1eadp nh\u1eadt c\u00e1c xu h\u01b0\u1edbng n\u00e0y \u0111\u1ea3m b\u1ea3o c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf lu\u00f4n ph\u00f9 h\u1ee3p v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng k\u1ef3 v\u1ecdng ng\u01b0\u1eddi d\u00f9ng trong t\u01b0\u01a1ng lai.<\/p>\n

                              Suy ngh\u0129 cu\u1ed1i c\u00f9ng v\u1ec1 thi\u1ebft k\u1ebf l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m \ud83c\udf1f<\/h2>\n

                              L\u1ed3ng gh\u00e9p t\u00e2m l\u00fd h\u1ecdc v\u00e0o thi\u1ebft k\u1ebf UX l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c h\u1ecdc h\u1ecfi v\u00e0 th\u00edch nghi. B\u1eb1ng c\u00e1ch t\u00f4n tr\u1ecdng gi\u1edbi h\u1ea1n nh\u1eadn th\u1ee9c, t\u1eadn d\u1ee5ng c\u00e1c hi\u1ec3u bi\u1ebft v\u1ec1 h\u00e0nh vi v\u00e0 \u01b0u ti\u00ean s\u1ef1 th\u1ea5u c\u1ea3m, c\u00e1c nh\u00e0 thi\u1ebft k\u1ebf c\u00f3 th\u1ec3 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m kh\u00f4ng ch\u1ec9 d\u1ec5 s\u1eed d\u1ee5ng m\u00e0 c\u00f2n th\u00fa v\u1ecb. M\u1ee5c ti\u00eau l\u00e0 h\u1ed7 tr\u1ee3 m\u1ee5c ti\u00eau con ng\u01b0\u1eddi, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n hi\u1ec3n th\u1ecb th\u00f4ng tin. Khi ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c th\u1ea5u hi\u1ec3u, h\u1ecd s\u1ebd tham gia s\u00e2u h\u01a1n v\u00e0 quay l\u1ea1i th\u01b0\u1eddng xuy\u00ean h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

                              Thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m s\u1ed1 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 v\u1ec1 th\u1ea9m m\u1ef9 hay ch\u1ee9c n\u0103ng. N\u00f3 c\u01a1 b\u1ea3n l\u00e0 v\u1ec1 vi\u1ec7c hi\u1ec3u t\u00e2m tr\u00ed con ng\u01b0\u1eddi. Thi\u1ebft k\u1ebf tr\u1ea3i…<\/p>\n","protected":false},"author":1,"featured_media":690,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"T\u00e2m l\u00fd \u0111\u1eb1ng sau UX: Hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \ud83e\udde0","_yoast_wpseo_metadesc":"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd \u0111\u1eb1ng sau thi\u1ebft k\u1ebf UX. H\u1ecdc c\u00e1ch c\u00e1c thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ecbnh h\u00ecnh tr\u1ea3i nghi\u1ec7m s\u1ed1. T\u00ecm hi\u1ec3u s\u00e2u v\u1ec1 c\u00e1c nguy\u00ean t\u1eafc t\u00e2m l\u00fd h\u1ecdc UX.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[36],"tags":[40,42],"class_list":["post-689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-experience","tag-academic","tag-ux-design"],"yoast_head":"\nT\u00e2m l\u00fd \u0111\u1eb1ng sau UX: Hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \ud83e\udde0<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd \u0111\u1eb1ng sau thi\u1ebft k\u1ebf UX. H\u1ecdc c\u00e1ch c\u00e1c thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ecbnh h\u00ecnh tr\u1ea3i nghi\u1ec7m s\u1ed1. T\u00ecm hi\u1ec3u s\u00e2u v\u1ec1 c\u00e1c nguy\u00ean t\u1eafc t\u00e2m l\u00fd h\u1ecdc UX.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.visualize-ai.com\/vi\/psychology-behind-ux-user-behavior\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e2m l\u00fd \u0111\u1eb1ng sau UX: Hi\u1ec3u h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \ud83e\udde0\" \/>\n<meta property=\"og:description\" content=\"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd \u0111\u1eb1ng sau thi\u1ebft k\u1ebf UX. H\u1ecdc c\u00e1ch c\u00e1c thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 h\u00e0nh vi ng\u01b0\u1eddi d\u00f9ng \u0111\u1ecbnh h\u00ecnh tr\u1ea3i nghi\u1ec7m s\u1ed1. 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